FAQs
HOW LONG DOES PRODUCTION TAKE?
Production typically takes 6-8 weeks depending on approval of samples. Lead times are subject to change depending on sampling, materials and quantity.
IS THERE A MINIMUM ORDER QUANTITY?
Yes, our minimum order quantity (MOQ) is 100 units. This MOQ cannot be split by product color, i.e. a red hat and a blue hat with the same logo would each require a 100 unit order.
WHAT TYPE OF FILE IS NEEDED FOR ARTWORK?
Vector images are required for art files in Adobe Illustrator or .PDF format.
PNGs and JPEGs will NOT be accepted.
HOW MUCH WILL THESE HATS COST ME?
Our pricing is determined based on quantity of hats ordered. Please reach out to unclebillhats@gmail.com if you have any specific pricing inquiries.
DO YOU OFFER MILITARY/FIRST RESPONDER DISCOUNTS?
Yes! We are happy to support our Military and First Responder customers. Please reach out to unclebillhats@gmail.com and be prepared to show valid ID or proof through a registered partner like GovX.
DO YOU WORK FROM PRE-MADE BLANKS?
No, all of our hats are completely custom and made to order from scratch.
WHAT SUSTAINABLE MATERIALS DO YOU OFFER?
We offer Organic Cotton Twill and Organic Hemp in select fabric colors. These are part of our premium fabric offerings, please inquire for added costs.
